We want to make sure you are completely satisfied with your purchase!

All returns or exchanges must be made within 30 days of purchase. Buyer is responsible for return postage for online orders. Original postage charge will not be refunded for online returns. Please contact us directly for authorization before making any returns. We can be reached by email:

All sale merchandise is considered final sale.

Pandora Warranty: Pandora jewelry has a 1-year manufacturer's defect warranty. Jewelry must have been purchased from our store within the past year for us to be able to send it into Pandora. Pandora will determine if the defect is covered under warranty. Please note, this process may take up to 6 weeks. All discontinued jewelry will not be returned to the customer, and a credit towards new Pandora will be given instead.